Kloud Manage

KloudManage is a comprehensive management platform within the Kloudspot ecosystem, designed to provide powerful control and configuration capabilities for a wide range of intelligent edge devices. This platform empowers users to efficiently oversee and optimize their network infrastructure, ensuring seamless operation and delivering a superior user experience.

Key Features:

  1. Device Management:

    • KloudManage offers centralized control over various intelligent edge devices, including KloudDisplays, KloudVision, KloudPortal, KloudGateway, KloudSensors, and Access Points. This enables users to efficiently configure, monitor, and manage their entire device fleet from a unified interface.
  2. Configuration and Control:

    • The platform facilitates essential configuration and control functionalities, including guest portal web pages and advertising control. This ensures a tailored and engaging experience for end-users while maintaining control over promotional content.
  3. Multi-Tenant Support:

    • KloudManage introduces a hierarchical multi-tenant structure, that provides distinct account types:
      • Distributors: Empowered to create and manage customers and resellers.
      • Resellers: Capable of creating and managing customers, as well as overseeing their devices.
      • Customers: Equipped to manage devices specific to their account.

    Both resellers and distributors can seamlessly access the portal on behalf of their customers for enhanced support.

  4. Audit Logging:

    • The platform maintains detailed audit logs, offering records of all activities within the system. This includes device alerts, user interactions, configuration changes, and reports generated. This feature serves as a valuable tool for tracking system activity and ensuring security.
  5. Notification Logs:

    • KloudManage provides a comprehensive log of all notification messages sent through various channels, including Email, Slack, and SMS. This log offers transparency and traceability for crucial system communications.
  6. Reporting Capabilities:

    • Users can generate and schedule reports, allowing for both on-demand and automated reporting. Reports can be customized based on selected date ranges, providing valuable insights into system performance and user engagement.
  7. Account Settings:

    • KloudManage’s Account Settings section empowers users to customize and fine-tune their account details. This includes basic information editing, integration with third-party services, configuration of notification mechanisms, and contact setup for notifications.
  8. Venue Management:

    • The Venues feature enables users to create and organize physical locations or deployment areas. Devices can be assigned to specific venues, providing a location-based view for efficient management.
  9. Multi-Tenant User Roles:

    • Depending on their assigned roles, users within the multi-tenant structure have varying levels of access to accounts and resources. This includes administrators, managers, and users, each with distinct privileges and responsibilities.

In this documentation

Master KloudManage from login to device integration and report scheduling with this comprehensive admin guide.
Find quick answers to common KloudManage queries in this informative FAQ resource.