Management Services

The Services menu enables control over the network control and monitoring features of the access point.

Basic Services:

  • DNS Cache: Enable this to store the DNS resolution for domain names within the AP DNS Server. Enabling this helps improving the performance of the AP
  • AP LED: Enable this to switch ON the LED light on the access point. Disabling this switches OFF the LED light on the access point
  • Remote Syslog: forward syslogs to a remote server.

Analytics Services:

  • User Bandwidth: Helps to view the overall (inward & outward network traffic) bandwidth consumption of all the users of the access point. This service cannot be disabled.
  • Application Visibility: Enable this to view the list of applications/domains visited by the users of the access point
  • System Statistics: Enable this to view system statistics like CPU utilization, memory consumption, ping statistics etc. for the access point

Probing Services:

  • Guest Probing: Enable this to capture information from guests who are in the vicinity of the access point but not connected to it
  • Rogue AP Probing: Enable this to identify & capture information about Rogue Access Points in the vicinity of the access point

Situational Awareness/Proximity Awareness:

  • Guest Proximity/Awareness: This works in conjunction with Kloudspot advanced Analytics platform. Enable this and set the Update Frequency to send data of all the guests to the Analytics platform
  • AP Calibration Mode: Enable this to combine access point data along with GPS coordinates and calibrate the system algorithm to provide better trilateration location/position

Management Services:

  • Remote Support: This is always enabled and is used to remotely troubleshoot the access point from the cloud controller
  • Image/Firmware Upgrade: Enable this for any latest image to be automatically installed from the cloud when the access point reboots

Self Organized Network:

  • Pro-active AP Monitoring: Enable this to automatically monitor the access point from the cloud controller. Alert notifications are sent under any of the following conditions:
    • Reachability: This is enabled and the cloud controller is not able to reach the access point for a duration of Time as defined in the Reachability Threshold
    • Ping Latency: This is enabled and the average of ping latencies of 10 consecutive pings for a defined Domain is more than the duration set in the Latency Threshold
  • Reboot Schedule: Enable this to reboot the access point at specified frequencies
  • Lost Connectivity Action: Enable this for the access point to automatically reboot when it loses connectivity to the cloud controller for a duration greater than the specified duration
  • Allow SSH on WAN: Enable this to allow remote SSH connectivity on WAN

Persistence Services:

  • Guest Probe Data: Enable this to persist the data of guest beacon probes. Settings are available to specify the condition under which the guest probe data shall be persisted.
    • Filter Random MAC Addresses: Enable this to discard random MAC addresses from being persisted
    • Minimum Beacons Threshold: Set the minimum number of beacons to be received by an access point from a guest for its data to be persisted
    • Minimum Power Threshold: Set the minimum power threshold value to be received from the user device by the access point below which the data of a guest beacon probes are not persisted
    • Maximum Power Threshold: Set the maximum power threshold value to be received from the user device by the access point beyond which the data of a guest beacon probes are not persisted
  • Applications/User Data: Enable this to persist users data & the list of domains visited by the users
  • Rogue AP Data: Enable this to persist the data of Rogue Access Points